Privacy Policy

Last Updated: August 26, 2026

Information We Collect

We collect information you provide directly when booking wilderness experiences through our website. This includes your name, email address, descriptions of outdoor experience, and any medical information you voluntarily share for safety assessment purposes.

How We Use Your Information

Personal data is used exclusively to:

  • Process expedition reservations and communicate booking details
  • Assess participant suitability for specific wilderness activities
  • Provide pre-departure briefing materials and safety information
  • Maintain emergency contact records during active expeditions
  • Send follow-up communications related to completed or upcoming trips

Data Storage and Security

All personal information is stored on secure servers with encrypted connections. Access is limited to authorized personnel directly involved in expedition planning and safety management. We retain booking information for seven years to comply with liability insurance requirements.

Third-Party Sharing

We do not sell, rent, or trade your personal information. Limited data may be shared with:

  • Licensed helicopter operators (for remote expeditions requiring air access)
  • Park authorities (when permit applications require participant lists)
  • Emergency services (in the event of medical incidents requiring evacuation)
  • Insurance providers (when processing claims related to expedition incidents)

Cookies and Tracking

Our website uses minimal cookies to remember your cookie consent preferences. We do not use advertising cookies or third-party tracking systems. See our Cookies Policy for complete details.

Your Rights

You have the right to:

  • Request access to all personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for non-essential communications
  • Object to data processing for purposes beyond core booking functions

Medical Information

Health-related data you provide is treated with additional confidentiality. It is accessible only to lead guides responsible for your specific expedition and is never shared with other participants or external parties except emergency medical personnel if treatment becomes necessary.

Changes to This Policy

We review this privacy policy annually and update it when our data practices change. Significant modifications will be communicated via email to individuals with active bookings.

Contact for Privacy Concerns

For questions about how we handle your personal information, email [email protected] with "Privacy Inquiry" in the subject line.